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  • Thema: Products image is not displayed

    jey

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    Products image is not displayed
    am: 15. Februar 2016, 14:06:09
    In our online shop products image is not displayed, i reviewed in database it shows directly the images name. In frontend it shows default no image also It was created the previous image as some serials (eg:25.jpg).

    But in the category images properly uploaded and displayed.

    Please explain what are the possible to not displayed the images in products page

    Linkback: https://www.modified-shop.org/forum/index.php?topic=34365.0

    Bonsai

    • Viel Schreiber
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    Re: Products image is not displayed
    Antwort #1 am: 15. Februar 2016, 14:54:46
    We are talking about this shop?
    http://www.speedstep-shop.com/index.php?cPath=1_6

    I dind't find an image for product 59:
    http://www.speedstep-shop.com/product_info.php?products_id=59

    If I access one of these URLs, I should get an image:
    http://www.speedstep-shop.com/images/product_images/info_images/59_0.jpg
    http://www.speedstep-shop.com/images/product_images/info_images/59_0.jpeg
    http://www.speedstep-shop.com/images/product_images/info_images/59_0.gif
    http://www.speedstep-shop.com/images/product_images/info_images/59_0.png

    If you save the article, and have inserted a new image, you get the green line on top?
    [ Für Gäste sind keine Dateianhänge sichtbar ]

    If you get the green line, the shop should have saved the image with the name
    <products_id>_0.<fileextension>

    in the folder
    /images/products_images/original_images
    and (resized to the dimensions entered in backend) to these folders:
    /images/products_images/thumbnail_images
    /images/products_images/info_images
    /images/products_images/popup_images

    webald

    • modified Team
    • Beiträge: 2.791
    Re: Products image is not displayed
    Antwort #2 am: 15. Februar 2016, 15:47:24
    i reviewed in database it shows directly the images name.
    modified-shop does not use the original filename. It uses the products_id followed by a number (0 for first image). These images are created automatically during upload in the backend of the shop. So please check if missing images exist in the image-directories.

    Concerning Your shop I would suggest to use attributes and options with Your main-articles. So when selecting a main-product You could select options like manual, support, setup,....

    jey

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    Re: Products image is not displayed
    Antwort #3 am: 15. Februar 2016, 16:58:11

    If you save the article, and have inserted a new image, you get the green line on top?
    (Dateianhang Link)

    If you get the green line, the shop should have saved the image with the name
    <products_id>_0.<fileextension>


    Thanks for the help...

    problem persist in you are find the shop only.

    Green line information is not displayed when i upload the products image. but it will be displayed in category page. Previously it was works fine.. suddenly we get this problem without change any thing in the code.

    Bonsai

    • Viel Schreiber
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    Re: Products image is not displayed
    Antwort #4 am: 15. Februar 2016, 17:36:35
    If the green line doesn't appear, there might be a problem with storing the image.

    Is your webserver having the permissions to write the image?

    Do you have access to the error log file of the Webserver? What says it, if you save an image?

    One thing that might have changed is the PHP version. At the moment a lot of providers switching php 5.6 off. If there are "deprecated" warnings inside the image create function, the header of the image is killed by the warning and so the image is dead.

    Check in Backend Hilfsprogramme -> Server Info your PHP Version
    [ Für Gäste sind keine Dateianhänge sichtbar ]
    If it is higher as 5.4 you should look for the PHP5.6 fix here in the forum or install the servicepack 3

    jey

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    Re: Products image is not displayed
    Antwort #5 am: 16. Februar 2016, 14:20:24
    our php version is 5.2.17 only, even though category images uploaded and displayed properly.. only products images is not displayed.

    Bonsai

    • Viel Schreiber
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    Re: Products image is not displayed
    Antwort #6 am: 16. Februar 2016, 14:30:21
    Can you go to php 5.4?

    Which GD Libary you have configured in the backend? As far as I remember, the newest one requires PHP 5.4.

    Are all images png od jpg? Are only for example png failing and jpg working?

    Error reporting is on? Does this file exists?
    /export/_error_reporting.all
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